NA: Our system couldn’t get the status. You will not be charged for this calls
CBS: Calls for missed call service
ONIVR: Call was received by our system and caller hanged up the call while your IVR was playing.
ANSWER: You have answered the call
EXPIRED: Your account has expired. Calls will not be answered but you will be charged as per your billing plan missed call charges.
BUSY: If call queuing is not enabled or you have multiple forwarding numbers then this status tells you that we tried to forward call on your number but it was busy on another call. If multiple numbers are mentioned in forwarding list then generally you will get NOANSWER as the status but sometimes you will also get BUSY as status when we forwarded the call on your number and it was busy on a call, which was not forwarded by our system.
OVERUSAGE: Your credit limit has been depleted. You need to increase your credit limit before services can be resumed. Calls will not be answered but you will be charged as per your billing plan missed call charges.
SUSPENDED: Your account has been suspended for miscellaneous reasons. Call support.
OVERCHANNEL: You have exceeded the number of channels assigned to your plan i.e. number of callers are more than, which your plan lets you attend simultaneously. You can get the channels increased by paying Rs 1000/- per month per channel (Please note channels can not be increased in all plans. Contact your account manager).
BLACKLIST: Number was blacklisted by you. The call will not be matured for the caller.
OVERLIMIT: Some plans have a maximum number of calls limit by a single caller. If a caller exceeds that limit in an hour then you will get this status. You will be charged missed call rate for this.
HOLIDAY: Holiday mode set by you from the panel. You will be charged Rs 0.25 per call however call will not be matured but you will get the call logs.
WHROVER: Your working hours are over hence call was not forwarded to answered by the system. Regular call rates will apply.
CANCEL: Call was disconnected by the caller while it was forwarding to the called party (i.e. when forwarding music is being played).
NOANSWER: When nobody answered the call in forwarding list.
Call Queuing Enabled: When call queuing is enabled (default status) and the call was unanswered by all the members of forwarding list then the first number will be displayed as the number, which missed the call.
Parallel Ringing Enabled: When parallel ringing is enabled and the call was unanswered by all the members of forwarding list then the first number will be displayed as the number, which missed the call.